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WHOM WE SERVE:
Ages: 18 and over
Communities: Chicago
Population: Persons with substance abuse problems
Language capacity: English-speaking staff only; professionally-trained
interpreters are used for persons in need of language
assistance, including ASL.
SERVICES WE PROVIDE: Our services meet the criteria for Level 1 care outlined by the American Society of Addiction Medicine, and include:
- Individual and group counseling
- Self-help / peer group support
- Psycho-educational presentations
- Comprehensive mental health assessment
- Psychiatric assessment and medication management
TYPICAL PROBLEMS THAT WE ADDRESS:
We help clients concerned about their use of alcohol and other drugs take a closer look at the perceived benefits and consequences of substance use. We can also help assess the connection between substance use and troublesome psychiatric conditions and symptoms.
OUR APPROACH/PHILOSOPHY:
Counselors at the Counseling Center of Lake View believe that the decision to use substances is a very personal one. We recognize that people often have mixed feelings about the decision to use substances. Using Motivational Enhancement Therapy, we help our clients sort through mixed feelings and identify choices. We do not insist a client stop using before contacting us for help. It is not our intent to judge choices but to help identify and explore alternatives to substance use.
In some instances, we help clients transition to a higher level of care if Level 1 treatment does not seem to be providing them with enough support.
HOW TO CONTACT US / HOW TO REQUEST SERVICES:
Phone number: 773-549-5886 (recommended) or walk in between
9 A.M. and 5 P.M.
Ask for: An Intake Worker.
WHERE WE ARE:
Address: 3225 N Sheffield, Chicago, IL 60657
Public transportation: Our office is around the corner from the Belmont station on the
Red, Brown and Purple lines.
PAYMENT:
We are able to bill Medicaid (with no co-pay), Medicare (which requires a co-pay), and private insurance (generally with a co-pay) for certain services. For persons who do not have insurance, we are able to subsidize care through a grant from the Illinois Department of Human Services Office of Alcoholism and Substance Abuse. The co-payment will be determined based upon household size and income.
TIPS FOR CLIENTS:
When calling for services, you will most likely need to leave a number at which we can call you back. Every effort is made to return calls before the end of that workday; however, we may not be able to return calls received toward the end of the day till the following day. Similarly, there may be a delay of one day when we experience an unusually high number of requests for services. An Intake Worker will do a phone screening which typically takes 20 minutes. If we are the right place for you, we will then schedule you for an intake appointment. If we do not provide the services you need, we will provide you with referrals.
It is best to arrive early for your initial appointment so you have time to complete the paperwork required to begin treatment. Some of the paperwork can be completed prior to meeting with the Intake Worker and some is completed during the first meeting.
Everyone is asked to have a complete physical exam early on in treatment unless one has not been done within the last year. If you do not have a primary care physician, we are able to refer you to a medical care professional whose fees are matched to meet your financial resources.
IMPORTANT: If you are unable to make your appointments, please call within 24 hours so the time can be used to serve other clients.
Because physical and emotional wellness are interconnected, we ask that you bring with you current medications or pharmacy labels showing all the medications currently being prescribed to you.
If you have Medicaid and/or private insurance, please bring your card(s) to the intake. We will make a copy for our records.
SUMMARY OF THINGS TO BRING:
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Medicaid / Medicare / Insurance cards
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Medication or pharmacy labels
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Hospital discharge instructions (if applicable)
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List of any and all questions you might have about the services we provide
OTHER FACTS YOU SHOULD KNOW :
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Accessibility of facility: |
Our facility is wheelchair accessible. |
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Parking: |
We are located in a lively and active area of the Lake View community. It is wise to either use public transportation or leave plenty of time to find street parking when you come for your appointments. |
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Licensure: |
Division of Alcohol and Substance Abuse |
Privacy / Confidentiality
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